Shipping Policy

Arvelane currently ships only within the United States to eligible delivery addresses.

1. SHIPPING DESTINATIONS

Arvelane currently offers shipping within the United States only.

We ship to eligible residential and commercial addresses within the United States.

Certain remote areas, restricted addresses, or locations that cannot be reasonably serviced by our available carriers may be subject to shipping restrictions.

If we are unable to ship to your address, we may contact you to request an alternative address or cancel the affected order.

2. ORDER PROCESSING TIME

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. federal holidays will generally begin processing on the next business day.

During periods of high order volume, holidays, promotional events, or other special circumstances, order processing may take longer than usual.

Please note that order processing time is separate from shipping transit time.

3. STANDARD SHIPPING

Arvelane currently offers Standard Shipping only.

The estimated shipping transit time is:

5–12 business days

This is an estimated transit time and is not a guaranteed delivery timeframe.

The estimated shipping period generally begins after your order has been processed and handed over to the shipping carrier.

Actual delivery times may vary depending on the carrier, weather, holidays, transportation conditions, and other circumstances beyond our reasonable control.

4. SHIPPING COST

Arvelane charges shipping fees based on the order value:

Order Value	Shipping Fee
Under $99	$6.99
$99 or more	Free Shipping

The order value is based on the eligible merchandise total at checkout.

If your order qualifies for free shipping, no standard shipping fee will be charged at checkout.

Arvelane reserves the right to change shipping fees or the free-shipping threshold in the future. Any applicable changes will be displayed on the Website or at checkout.

5. ORDER TRACKING

Once your order has shipped, we will generally send you a shipping confirmation containing tracking information.

You may use the tracking number provided to check the status of your package through the applicable shipping carrier.

Tracking information may take some time to become available or update after the package has been handed over to the carrier.

Arvelane is not responsible for temporary delays in tracking updates or information displayed in the carrier's tracking system.

6. SHIPPING ADDRESS

You are responsible for providing an accurate and complete shipping address when placing your order.

Please carefully review the following information before submitting your order:

· Recipient name;

· Street address;

· Apartment, suite, or unit number;

· City;

· State;

· ZIP Code; and

· Any other information necessary for delivery.

If you contact us promptly before your order is shipped, we may be able to assist with updating your shipping address.

However, once an order has entered processing or has been handed over to the shipping carrier, we cannot guarantee that the shipping address can be changed.

7. INCORRECT OR INCOMPLETE ADDRESSES

If a package cannot be delivered or is returned because the shipping address provided by the customer was incorrect, incomplete, or otherwise insufficient, we may contact you to determine the appropriate next steps.

Where permitted by applicable law, additional shipping charges may apply for reshipment.

Please make sure your shipping information is accurate before completing your order.

8. SHIPPING DELAYS

The estimated shipping time of 5–12 business days is not a guaranteed delivery period.

Shipments may be delayed due to circumstances including:

· Severe weather;

· Natural disasters;

· Carrier delays;

· Holidays;

· Transportation disruptions;

· Unusually high shipping volumes;

· Incorrect or incomplete addresses;

· Delays caused by government authorities or other relevant parties; or

· Other circumstances beyond our reasonable control.

If your order experiences a significant or unusual shipping delay, please contact us. We will make reasonable efforts to assist you in checking the status of your order.

9. PACKAGES MARKED AS DELIVERED BUT NOT RECEIVED

If the carrier's tracking information shows that your package has been delivered but you cannot locate it, we recommend that you:

1. Check your front door, mailbox, garage, porch, and other possible delivery locations;

2. Check with household members, neighbors, or property management;

3. Check whether the carrier left the package in another secure location; and

4. Contact the shipping carrier using the tracking information provided.

You may also contact us, and we will make reasonable efforts to assist with the delivery issue.

For packages that the carrier has confirmed as delivered, Arvelane does not guarantee that a replacement, refund, or other compensation will be provided, particularly where the package is lost or stolen after delivery has been confirmed.

10. TAX

We will not charge you any additional taxes. All taxes are already included in the total price of the product.

11. APARTMENT, OFFICE, AND COMMERCIAL ADDRESSES

For deliveries to apartments, residential buildings, offices, dormitories, hotels, or other multi-unit residential or commercial buildings, the carrier may deliver the package to:

· The provided delivery address;

· A front desk;

· A mailroom;

· A package room;

· Property management; or

· Another location determined appropriate by the carrier.

Please provide your complete apartment, suite, unit number, and any other information necessary for delivery when placing your order.

Arvelane is not responsible for delivery delays caused by building access restrictions, receiving facilities, or incomplete information provided by the customer.